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Collection/Delivery & Time Scales

Free Local Delivery and Collections
In Cardiff and the surrounding areas we offer a free pick-up and delivery service.

Further Afield?
Take advantage of our UK-wide Courier collection service. This collection service is free for orders with a value of over £60. Courier deliveries are charged for.

Royal Mail Freepost Labels
We also offer a Royal Mail freepost service (the freepost labels can be downloaded in our download section).
Please factor in courier/postal days on top of the in-lab turnaround times.

Digital or Going Digital? It saves time, so is quicker and easier for all concerned. We accept a range of intraoral scans including 3Shape, Itero, Sirona Connect, Medit and Care Stream. You can access us through the relevant portals – see our digital page for further information and or email at scans@pfsdental.co.uk

Labtrac – We use Labtrac software so you can rest assured we will keep an up do date track of things as they progress.

Working Timescales for Returning Work

Crown & Bridge

10 Working Days in Lab for All Restorations Express service available if booked in advance.


Retainers 3 full working days in the lab. Express service available if booked in advance
Removable & Fixed Appliances 5 working days in lab.
Functional Appliances 10 working days.
Orthodontic Models Normal Turnaround Times 10 Working Days
1 Week for Digital Treatment Plans and a further 1 Week for the first set of aligners (aligners may be delivered in 2 deliveries depending on quantity – this allows treatment to begin as quickly as possible).
Sports Mouthguards – Normal Turnaround Time 5 days in lab for basic colours. 10 days for customised with Graphics
Pressure Formed Nightguards -1 Week in Lab
Acrylic Occlusal Splints – 2 Weeks in Lab
Whitening Trays – 1 Week in Lab


Denture Repairs and Tooth Additions 2 working days in lab.
Acrylic Reline of Denture 3 Working days in lab
New Acrylic Denture 5 working days in lab from receipt for each stage
Chrome Same as Acrylic though 10 days for when Chrome framework is needed.
Flexi-Denture Same as Acrylic though 10 days at Finish Stage.